Wrong or Faulty Product? Please see details below

• All returns or faults communicated to us in writing within 7 days of receiving the product.

• All refunds will be processed within 15 working days of being accepted.

• Original shipping cost will not be part of the refund, only the cost of the product.

• Returns accepted from the original purchaser only, and is not transferable.

• Restocking fee may apply.

Product Return Policy

Faulty goods - Damaged or Defective Parts

• Products damaged during transit

• Product is defective once installed or used

• The part or product is faulty and was not communicated to the customer prior to purchasing.

• A replacement or full refund will be provided to the customer at the discretion of Garage 5

Change of Mind - Decided you don’t need the part? No problems we can take it back.

• Product is new and unused

• Return shipping cost will be covered by the customer

• A 10% restocking fee applies to all ‘change of mind’ refunds

• Originally shipping cost will not be refunded

Return Costs

• We can supply a return label for the product to come back to us, the cost will be covered by the purchaser.

• Drop off to either our Auckland or Christchurch branch is available.

Large Items - Custom Quote Required.

Terms & Conditions

Please contact for more details.

If you are looking for a part that is out of stock or not listed on our website, you’re welcome to contact us to check availability! It might be a stock update delay on the website. Thanks for your understanding.

Overseas order please email us directly with a product list and a delivery address, we will send you a quote of parts and shipping.