• All returns or faults communicated to us in writing within 7 days of receiving the product.

    • All refunds will be processed within 15 working days of being accepted.

    • Original shipping cost will not be part of the refund, only the cost of the product.

    • Returns accepted from the original purchaser only, and is not transferable.

    • Restocking fee may apply.

  • Faulty goods - Damaged or Defective Parts

    • Products damaged during transit

    • Product is defective once installed or used

    • The part or product is faulty and was not communicated to the customer prior to purchasing.

    • A replacement or full refund will be provided to the customer at the discretion of Garage 5

  • Decided you don’t need the part? No problems we can take it back

    • Product is new and unused

    • Return shipping cost will be covered by the customer

    • A 10% restocking fee applies to all ‘change of mind’ refunds

    • Originally shipping cost will not be refunded

    • We can supply a return label for the product to come back to us, the cost will be covered by the purchaser.

    • Drop off to either our Auckland or Christchurch branch is available.

  • Please contact for more details.

  • If you are looking for a part that is out of stock or not listed on our website, you’re welcome to contact us to check availability! It might be a stock update delay on the website. Thanks for your understanding.

  • Overseas order please email us directly with a product list and a delivery address, we will send you a quote of parts and shipping.

  • Product weights are estimated with all packaging and shipping, Please confirm shipping costs prior to order.

    Large Items - Custom Quote Required.